Introduction

Kindly, read the documentation and troubleshoot guide before sending support requests

We offer high quality free support. We do not offer support over comments to protect our customers privacy, either you can send support request via support tab OR

SUBMIT TICKET HERE - Recommended Support Medium

or email us directly support@ultimatekode.com. If you will post support request over comment you may get automated reply to contact us via email. Support for our items includes:

1. Responding to questions or problems regarding the item and its features
2. Fixing bugs and reported issues
3. Providing updates to ensure compatibility with new software versions

Please remember you have purchased a very affordable application and you have not paid for a full-time web design agency. Occasionally we will help with small tweaks, but these requests will be put on a lower priority due to their nature. Support is also 100% optional and we provide it for your connivance, so please be patient, polite and respectful.

Installation Support

As per Envato rules we are not bound to provide you free installation service after purchasing, however we can try to assist in one time free installation. We do not offer support on localhost installation.

What's not included in item support

Item customization

Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the us to see if we privately offer paid customisation services.

File Code Edit Or Path List

As Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the us to see if we privately offer paid customisation services.

For support related questions please visit here

For more support policy related questions please visit here